Why a Website?
Why have a Website? A Very good question... and in truth there are literally hundreds of reasons why your company would benefit from having a website.
They offer:
10000 times more information than a TV commercial.
Are on show 24 hours a day, 365 days a year.
Costs less than filling your car with petrol.
Allow you to sell your Products and Promote your business worldwide.
Need I say more?
OK, don't just run out and get one! A Web site needs to be carefully designed to get your message across in the most efficient way. It is vital that they are:
Fast loading and don't allow your visitor to loose interest before they have seen the site.
They need to be easy to navigate and very user friendly.
For 99+% of businesses an effectively marketed, well-designed web site is the most important marketing tool your company will have.The potential customer can visit your website whenever they like in their own privacy and comfort, without the stresses and distractions that exist in the real world and the expense of driving all over town.
1. Far Cheaper and Much More Flexible Than Print Advertising
The Internet is extremely different from print advertising in that space is cheap, your advertisement is accessible for a longer period of time, the content can be changed and you can potentially reach a wider audience.
This is not to say that you should not use other forms of advertising at all. You can use it to entice people to visit your website and find out about your company and potentially open two-way communication between the potential customer and a sales person.
2. Market Expansion
The Internet has allowed businesses to break through the geographical barriers and become accessible, virtually, from any country in the world by a potential customer that has Internet access.
3. Diversify Revenue Streams
A website is not just a medium for representation of your company, it is a form of media from which everybody can acquire information. You can use this media to sell advertising space to other businesses.
A recent trend has risen where businesses feature their very own directory of complimentary services, where the visitor can search for information on a business that will enhance the use of your service. The business sells complimentary businesses a listing in their directory.
A good example is a catering company featuring a directory with businesses such as event co-coordinators, electronic equipment rental companies, etc.
4. Twenty-Four Sevens / 365 days
No more turning customers away when its time to close shop, putting up a note saying closed for public holiday , or leaving an irritating message on your answering service specifying your trading hours tell them to visit your website for information they are looking for.
5. Offer Convenience
It is far more convenient for a person to research a product on the Internet than it is to get in a car, drive somewhere and look for or ask someone for information on a product.
By offering convenience, a point of reference and that touch of individualized customer service, you ultimately add value to your offering and your customers experience a higher level of satisfaction.
Your website can add value in other ways too, by featuring tips, advice and general interest content you can entertain your customers. This will also help them remember you better.
6. Improve credibility
A website gives you the opportunity to tell potential customers what you are about and why you deserve their trust and confidence. In fact, many people use the internet for pre-purchase research so that they can determine for themselves whether a particular supplier or brand is worthy of their patronage, and won t take them for a ride. The Internet also allows for Viral Marketing where your website visitors spread positive word-of-mouth about your business - your customers do your marketing!
7. Promote your Brick n Mortar Presence
Getting lost trying to find a place can be frustrating for a potential customer. You can publish what they call a dummy map on your website, which shows directions and landmarks graphically, and the potential customer can print it out when looking for your Brick n Mortar premises.
You might advertise a promotion on your website encouraging the visitor to visit your Brick n Mortar premises (e.g.. At a branch near you! ). Also, if you recently moved to a new location, you will have to wait for the next ‘phone directory to come out before people figure out where you currently are.
Because a website is flexible you can change the content as you like you can change you contact details instantly and lower the risk of losing customers when moving to a new location.
8. Growth Opportunity
A website serves as a great place to refer potential investors to show them what your company is about, what it has achieved and what it can do in the future.
9. Two-Way Communicative Marketing
Customers can quickly and easily give feedback on your product and/or marketing approach.
10. Cheap Market Research
You can use features on your website such as visitor polls, online surveys and your website statistics to find out what your customers like more and how they feel about certain aspects of your business to determine how you can improve your product and the way you do business.
Website statistics show you how much traffic your website receives, how the visitor got to your website and where, geographically, the visitor is from.